Why?
Because it means that you’re opening up a box of crayons (“marketing”), and trying to create a colourful masterpiece with only one colour (“advertising”), then wondering why the canvas is lacklustre and not attracting interested buyers.
Here’s how to expand your Marketing to create real connections with your audience far beyond just running advertising campaigns.
What’s the difference?
- organisational strategy
- customer research
- trend investigation
- public relations
- social media
- content marketing
- product design
- pricing techniques
- promotional campaign activities
- distribution management
- demographic analysis
- positioning
- competitor research
- innovation
- concept design,
- copywriting, and so on.
All of these elements need to be working together to build a successful organisation.
Why? Simple: people today have a lot of choice, many distractions and a short attention span. Just like my friend said: everyone is becoming desensitised by advertising alone and are screening it out in preference for Marketing that engages them with value.
People today are desensitised by advertising alone and are screening it out in preference for high-quality Marketing that engages them by offering value.
For more, read: Omnichannel Marketing: Why Your Brand Needs To Be Everywhere.
Why is there confusion about Marketing & Advertising?
For example:
The practise of Marketing is very different these days, with organisations shifting away from just advertising, and towards what I call Empathetic Marketing: developing a strategy that focuses on catering to the human person.
For more, read: What is Human-To-Human (H2H) Marketing.
Consumers are so utterly bombarded now that they are learning to automatically filter out forced messages that are of no interest to them.
- Blogging is a way to reach people with general content that engages them in a less intrusive way.
- PR activities draw people in and encourage their feedback by joining in on the conversation, thus creating highly coveted word-of-mouth.
- Podcasting is usually free and enjoyable for people to listen to at their convenience, and if scripted well, will gain a loyal following that actively listens to each episode.
- Social media connects consumers to each other and offers advice and opens forums, building relationships and easing the barriers to conversion.
And so on.
Today’s people expect more than noisy, forceful messages.
Today’s marketing channels are new, innovative, fluid and highly digital, and so you marketing strategies must reflect this, offering customer engagement, information, and interactive value.
Why value?
Because once people identify value that you’re offering (that is, value = information + entertainment), your brand becomes RELEVANT to them.
Only when your brand is relevant is when they start to care.
For more, read: In Brand Relevancy the New Brand Awareness?
Only when your brand is relevant is when people start to care.
Your Marketing must raise brand relevance.
So, what Marketing should you do?
This is not simply recommended – it is essential as your target audience now demand it from you. If you don’t, they leave and go elsewhere. There are too many competitors out there waiting for your organisation to ‘drop the ball’.
Marketing is no longer about forcing advertising down a customer’s throat; it’s about getting to know your customer and being interested in what they really want, their preferences and opening communication in order to build relationships.
Think carefully about them and how your product or service will benefit them and then actively engage with them to demonstrate your empathetic marketing.
How Can Melotti Media Help You?
For more information or to speak to a quality copywriter to get the results your business deserves, contact me now at chris@melottimedia.com.au.
I can sharpen your words to achieve your goals, today!
Christopher Melotti
Melotti Media Copywriting and Marketing Solutions
www.melottimedia.com.au
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