We know how important customers are in every business – they make or break your brand. That’s why we all aim to have excellent customer service to delight the people who mean the most to us. One way to achieve this is through effective communication. Communication plays a crucial role in delivering outstanding customer service – and the way your brand communicates is through your marketing messages and the copywriting you put out across all of your channels. So, how do you create compelling copy and make your marketing irresistible? To help, listen to Chris in this podcast episode where he explains 8 effective ways to improve your customer service using marketing and copywriting.