Melotti Media scores 96.61% for Customer Satisfaction
The judging process for the 2023 Australian Achiever Awards for Australia’s Advertising, Marketing & Public Relations Services category was completed on 5th May.
Melotti Media scored 96.61% and was awarded NSW State Winner for this category.
Now into its twenty-sixth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on eight criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these.
Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses that have achieved award status over the last few years can be viewed at www.achiever.com.au.
Some of the comments Australian Achiever received from Melotti Media clients are:
The Melotti Media team are always so friendly and enthusiastic. They get my brief right every time. They are highly efficient and consistently on time. Any edits are done very quickly. They get everything right one hundred per cent of the time. They are one of the best copywriters I have dealt with; they are a pleasure to do business with.
Melotti Media has always been professional in my dealings with them. They understand my business. They are organised and get through my jobs quickly, and their work is of a high standard. The team are always friendly and polite and great at working to ensure I am happy. I have always been satisfied with them.
When we engaged with them for our blogs, they took the time to understand our needs. They care about our business. Their expertise is excellent, and we are now looking at expanding our blogs. They knocked the other business we dealt with out of the water. Melotti Media and the staff are fantastic to deal with. We have a personal relationship with a human touch as opposed to using an IT company.
Melotti Media’s Founder, Christopher Melotti, said, “I am truly humbled and honoured to receive the Australian Achiever Awards for Australia’s Advertising, Marketing & Public Relations Services. This recognition is a testament to the hard work of my team at Melotti Media, and I would also like to express my sincere gratitude to our clients for their continuous trust and support. This award reaffirms our commitment to delivering exceptional services to the Australian community today and into the future.”
Melotti Media Copywriting and Message Marketing Bureau
melottimedia.com.au
info@melottimedia.com.au
1800 663 342 (1800 M Media)
